Help
Frequently asked questions
Short answers for joining, matching, and staying in control of your profile. If you still need a person, use Contact Us.
Can anyone join?+
Yes. Synthetic Soulmate is open to anyone 18 or older who wants to date in Los Angeles, New York, or the handful of other cities in the guild. Woman, man, non-binary, genderfluid, agender — and trans members who share that — are all welcome.
How does matching work?+
Open Quest. Swipe left to pass, right to recruit, up to supelike. Recruit and supelike both land them in your Party — supelikes sit at the top with a star. Tap the photo (or the strip) to see every portrait. You can also Scry with filters. Join with Google, then Missives to talk. Guild profiles remember what you told them. Real members can message each other.
How do I know someone is nearby?+
Members list a city and neighborhood — mostly Los Angeles and New York, down to places like Silver Lake and Williamsburg. Treat that as a starting point, not a background check. If you choose to meet anyone you believe is a real person, verify what matters to you in person and take the usual safety steps.
How do I add or change photos?+
Join, then open Sheet. Add up to six portraits from your phone — they crop to a portrait. Drag to rearrange; the first shot is the cover. Replace or remove any of them. Google's photo lands there when you join. Catalog members already have four or five photos.
How do I edit my profile?+
Open Profile in the nav, or tap your name/photo in the header. Change your name, photos, bio, and the rest, then Save profile. Name is always public; hide age, location, job, and the rest if you want.
How do I delete my account?+
Open Profile, scroll to Delete account, and confirm. That removes your sheet, photos, and sign-in. Party likes on this device are cleared too.
Who can I look for?+
On Scry, set city, neighborhood, age, gender — including non-binary, genderfluid, and agender — plus Trans if you specifically want members who share that they are trans. Height, kids, drinking, and interests are there too. Those choices power Quest as well. Change them whenever you want.
How do I send a message?+
Join first, then open a profile and tap Message — or go through Party. You can read someone’s profile before and after you recruit them. They reply on their own clock: a few minutes, a few hours, or a day or so.
Are my messages kept forever?+
No. We may clear old conversations over time. Don’t count on chat as a permanent archive.
Someone is bothering me. What can I do?+
Sign out if you need a break. Write to us from Contact Us with their name and what happened. We review notes. Block is quiet — they will not be told if we close an account over a report.
Why was my account closed?+
We enforce the Terms of Use. Common reasons include being under 18, impersonation, harassment, spam, or posting content that isn’t allowed. If you think that was a mistake, Contact Us.
I can’t sign in.+
Use the same Google or X account you joined with. If a popup is blocked, allow it and try again. Still stuck? Contact Us and tell us which sign-in you used.
Are the people here real?+
The thousand members you browse are AI-generated catalog profiles for this beta — so you can search, like, and talk without an empty tavern. They are not looking to meet in person. Communications from those profiles are for amusement, product testing, and demonstration. There is no guarantee of a date. Use the same caution you would on any dating app. Details live in the Terms of Use, section 13.